Introduction
Afzelius-Alm Art (”We” or “I”) operates the site afzeliusalmart.com (”Site”). Detailed contact information is shown below. These terms and conditions of sales (”Terms”) apply when you as a consumer (”You”) place an order through the Site’s shop, where you can buy products and prints inspired by Anna’s original artwork and drawings.

Prices and fees
The prices indicated on the “Site” are inclusive of VAT, but do not include fees such as delivery charges or payment fees. In the check-out cart of the shop, you will see the total price, including applicable fees. When ordering original ready-made artwork and commissions I will quote you the delivery fee upon request.

You need to be over 18 years of age to buy from this Site.

Afzelius-Alm Art reserves for products to be sold out, any image, any typographical errors on the Site and incorrect prices and adjustments such as currency fluctuations or misinformation regarding whether the product is in stock. Afzelius-Alm Art has the right to correct any such errors and to change information at any time.
Prices for our products may be subject to change without notice.

Payment methods
Afzelius-Alm Art uses PayPal for payment of items from the Sites online shop. PayPal also offers possibility to use regular credit or debit card during checkout, even if you don’t have a PayPal account.

For commissions and original artwork, I will collect the payment before I ship it to you. Shipping costs will be added to the price of your artwork. You will receive an invoice via e-mail and payment can be made via electronic bank transfer or PayPal.

During exhibitions carried out in Sweden I also offer payment through company Swish to Swedish customers.

Shipping and delivery
Once payment has cleared for ready-made originals, the artwork ships within 3-5 working days, domestically or internationally. Commissions ship within 3-5 days after your revision round.

Depending on your location, delivery will normally be made within 1-2 weeks (5-10 working days) of your confirmed purchase and cleared payment. You will receive an email regarding delivery date and a tracking number upon shipment. Delivery times may vary slightly per destination and carriers. Shipping mostly occurs through Postnord or DHL.

Of course, you are also most welcome to pick up an ordered painting directly from my studio in Sigtuna, Sweden.
Please note that shipment outside of the European Union may be subject to additional customs fees or import taxes. You are responsible for paying such additional fees and taxes.

Unclaimed delivery and delays
If your product has not been collected from the delivery point, I reserve the right to charge all costs arising in connection with this return to you. Delays in delivery might occur due to unanticipated occurrences and I do not provide compensation for that.  
 
Returns and cancellation rights
Artwork

The artwork is fully insured (against damage or non-delivery) during transit from Afzelius-Alm Art to You. I take great care to ensure the work is well packed to avoid damage. Please contact me immediately, within 48 hours, if your delivery arrives damaged. 

If paintings are damaged upon arrival, I will refund your order upon return or exchange the item, depending on your preference. Because I am a small shop and work hard to ensure that all my pieces of art are of the highest quality, I cannot accept returns or exchanges for non-damaged paintings. You are responsible for return costs and if the artwork is lost or damaged during shipment or transport from You to Afzelius-Alm Art.

Merchandise
Regarding merchandise products that can be purchased in the Sites shop you have the right to cancel a purchase according to the rules on withdrawal set out in the Distance and Off-Premise Contracts Act (lagen (2005:59) om distansavtal och avtal utanför affärslokaler).

Upon exercise of the right to cancel an order, you will pay for the return shipping and You are responsible for the return back to Afzelius-Alm Art. The return shall be sent without undue delay and at the latest within 14 calendar days from exercise of the right to cancellation.

The merchandise must be well packaged, in good condition and preferably in the original box.If you wish to cancel a purchase made through the Site, you should, before the withdrawal period (ångerfristen) has expired, send a message to anna@afzeliusalmart.com with your name, address and other relevant information such as order number, invoice number and name of the item in the message.

Once you cancel your purchase, the amount You have paid for the product will be refunded to you (this does not include compensation for any increased costs of delivery if You have chosen not to use our standard delivery option). The amount to be repaid to you will be paid to you by Afzelius-Alm Art as soon as possible, but no later than within 14 days from the date of your notice of exercise of the right of cancellation has been received. Reimbursement may be withheld until return of goods. The refund will be done via the payment option you chose, unless otherwise agreed.

Warranties and data protection

The warranty covers merchandise goods that are defective according to applicable consumer protection legislation in Sweden (konsumentköplagen (1990:932)). You have a statutory right to make a complaint. Customers wishing to assert error in a product should contact Afzelius-Alm Art as soon as possible after discovery of the defect using the contact information stated below. You have three years warranty on the goods purchased on the Site.

For complaints Afzelius-Alm Art follows guidelines from the National Board for Consumer Disputes (Allmänna reklamationsnämnden), see www.arn.se. More information is available at the website of the Swedish Consumer Agency, see www.konsumentverket.se.

Afzelius-Alm Art is responsible for treating your Information in compliance with applicable data protection legislation (personuppgiftslagen (1998:204)).

Copyrights
The title of artwork ownership will pass to the purchaser upon cleared receipt of payment. Copyright of the artwork will remain with me, the artist. Artwork and designs must not be copied or reproduced in any way without my written permission.

Force Majeure
Afzelius-Alm Art is not responsible for delays caused by circumstances outside of our control such as general labour conflict, war, fire, lightning strikes, terrorist attack, as amended agency regulation, technical problems, failure of electric/telephone/data links or other communications or fault or delays in services from subcontractors due to circumstances stated herein. These circumstances shall constitute grounds for freedom from liability and other sanctions. If such circumstances arise Afzelius-Alm Art will inform you of the current situation. If the event lasts longer than two months; both you and Afzelius-Alm Art are entitled to cancel the purchase with immediate effect.

Change of contract terms
Afzelius-Alm Art reserves the right at any time to withdraw or modify these Terms. New conditions will be published without notice. Changes apply from the time you have accepted the Terms (in conjunction with a new purchase).  If the competent court or authority or the National Board for Consumer Disputes (Allmänna reklamationsnämnden) finds that any provision of these Terms is invalid or unenforceable, the provision in question and all other provisions shall remain in force and enforceable to the extent allowed by applicable law. The provisions declared invalid or unenforceable will be replaced by the relevant legal guidance and advice.

Liability
If Afzelius-Alm Art breaches these Terms, I shall only be liable for losses which are a reasonable foreseeable consequence of such breach. I am not responsible for indirect losses, i.e. profit loss. They shall be limited to the total price of your order. Nothing in these Terms shall exclude or limit Afzelius-Alm Art’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Governing Law and Disputes
These Terms shall be governed by the laws of Sweden, notwithstanding any provisions of conflicts of laws. Nothing herein shall prevent the application and enforcement of mandatory law. Disputes shall primarily be resolved by consensus after discussion with Afzelius-Alm Art. In any dispute, we will follow the decision of the National Board for Consumer Disputes or ultimately by the courts of Sweden.
 
Company information

Afzelius-Alm Art
Organization no. 750313-9300
VAT no. SE750313930001
Address: Holmgårdsvägen 3, 19340 Sigtuna, Sweden
Email: anna@afzeliusalmart.com